Refund policy 退款細則：

退款細則：

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

我們提供7天退款保證。客戶可於收貨後7天之內提出退款的要求。

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

所有申請退款的貨品，您的商品必須處於與您收到商品相同的狀態，未磨損或未使用，帶有標籤，並且處於原始包裝中。您還需要收據或購買證明。以附合申請退款的資格。

To start a return, you can contact us at info@marvelllousamorous.com. If your return is accepted, please send us your return shipping information, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

請電郵至info@marvelllousamorous.com 展開退款的申請程序。當退款申請獲接受，請客戶提供退貨的地址，或提供退貨的方式給我們。我們並不接受任何未事先要求退貨的情況下寄回給我們的物品。

You can always contact us for any return question at info@marvelllousamorous.com.

如有任何退貨或退款的疑問，請發送電郵至info@marvelllousamorous.com。

Damages and issues

有關收到損壞貨品的問題：

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

如收貨後發現貨品損壞或收到錯誤的貨物，請於收貨後立刻與我們聯繫。我們的顧客服務部會盡快與你聯絡及跟進。

Exceptions / non-returnable items

有關特定不能退換的貨品：

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

有關不能退換的貨品類型，例如易腐爛商品（例如食品、鮮花或植物）、定製商品（例如特殊訂單或個性化商品）和個人護理商品（例如美容產品）。我們也不接受危險材料、易燃液體或氣體的退貨。如果對特定商品有任何疑問或疑慮，請與我們聯繫。

Unfortunately, we cannot accept returns on sale items or gift cards.

很遺憾，我們不接受特價貨物或禮品卡的退貨。

Exchanges

有關換貨安排：

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

為求以最快的速度處理客戶換貨安排。凡退款／退貨申請獲接納，建議客戶先寄出退回的貨物，同時再下一張新的訂單訂回正確的貨品。

Refunds

有關退款的安排：

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

當我們收到並檢查了您的退貨，我們將通知並讓您知道退款是否獲接納。如果獲得接納，您將通過原本付款方式自動獲得退款。溫馨提示，退款程序和時間長短，需要根據您的銀行或信用卡公司處理安排。